Deprecated: Return type of Ai1wm_Recursive_Directory_Iterator::hasChildren($allow_links = true) should either be compatible with RecursiveDirectoryIterator::hasChildren(bool $allowLinks = false): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/iterator/class-ai1wm-recursive-directory-iterator.php on line 57

Deprecated: Return type of Ai1wm_Recursive_Directory_Iterator::rewind() should either be compatible with FilesystemIterator::rewind(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/iterator/class-ai1wm-recursive-directory-iterator.php on line 35

Deprecated: Return type of Ai1wm_Recursive_Directory_Iterator::next() should either be compatible with DirectoryIterator::next(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/iterator/class-ai1wm-recursive-directory-iterator.php on line 42

Deprecated: Return type of Ai1wm_Recursive_Extension_Filter::getChildren() should either be compatible with RecursiveFilterIterator::getChildren(): ?RecursiveFilterIterator, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-extension-filter.php on line 47

Deprecated: Return type of Ai1wm_Recursive_Extension_Filter::accept() should either be compatible with FilterIterator::accept(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-extension-filter.php on line 37

Deprecated: Return type of Ai1wm_Recursive_Exclude_Filter::getChildren() should either be compatible with RecursiveFilterIterator::getChildren(): ?RecursiveFilterIterator, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-exclude-filter.php on line 41

Deprecated: Return type of Ai1wm_Recursive_Exclude_Filter::accept() should either be compatible with FilterIterator::accept(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-exclude-filter.php on line 37

Deprecated: Return type of Ai1wm_Recursive_Exclude_Filter::getChildren() should either be compatible with RecursiveFilterIterator::getChildren(): ?RecursiveFilterIterator, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-exclude-filter.php on line 41

Deprecated: Return type of Ai1wm_Recursive_Exclude_Filter::accept() should either be compatible with FilterIterator::accept(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-exclude-filter.php on line 37

Deprecated: Return type of Ai1wm_Recursive_Newline_Filter::accept() should either be compatible with FilterIterator::accept(): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/user/htdocs/srv1623541.hstgr.cloud/wp-content/plugins/All-In-One-WP-Migration-With-Import-master/lib/vendor/servmask/filter/class-ai1wm-recursive-newline-filter.php on line 28

Deprecated: Function wc_current_theme_is_fse_theme is deprecated since version 9.9.0! Use wp_is_block_theme instead. in /home/user/htdocs/srv1623541.hstgr.cloud/wp-includes/functions.php on line 6260
Shipping - Pro Plus

Shipping & Returns Policy

Last updated: February 2026

1) Order Processing & Dispatch Times

Orders are processed Monday to Friday (excluding UK public holidays).

Orders placed before 17:00 PM are typically dispatched the same business day.
Orders placed after this time will be processed on the next business day.

During periods of high demand, dispatch times may extend by 1–2 business days.

All orders are subject to payment verification and security checks before dispatch.

2) Shipping Methods & Carriers

We use reputable UK and international courier services to ensure secure and trackable delivery.

For UK orders, we typically use:

Royal Mail
DPD
Other recognised courier partners

The selected shipping method will be shown at checkout where applicable.

3) Address Accuracy & Delivery Issues

Orders are shipped locally for fast delivery with full tracking and updates.

4) Packaging & Handling

Discreet, unbranded packaging.
Protective materials to maintain vial integrity.
Please store products according to label instructions immediately on receipt.

5) Returns & Refunds

Due to the nature of research compounds, returns and exchanges are not accepted once shipped.

If your order arrives damaged or incorrect, contact us within 48 hours with photos and your order ID.

6) Lost or Delayed Parcels

If tracking shows “delivered,” please check with building reception, neighbours, or the courier.
We will assist with courier investigations for missing parcels.
Resolutions depend on courier findings and may take several days.

7) Order Cancellations

Orders can be cancelled before dispatch. Once shipped, cancellations are not possible.

8) Payment Methods

We support secure online payments including Fenna Payments. Orders ship once payment is confirmed.

9) Contact

For help, contact us here: